Question 1

What is the "Video Wall" feature and how does it help with livestream management?

Accepted Answer

The Video Wall feature allows you to view and manage multiple live streams from different drones, docks and payloads simultaneously. It’s perfect for security operations where you need to monitor several hardware at once, such as large-scale surveillance or infrastructure inspections.

Question 2

Are live streaming minutes in FlytBase Zero allocated annually?

Accepted Answer

No, the 10,000 live streaming minutes are provided as a one-time allocation per organization, not annually. If the live streaming minutes are exhausted, you can reload the package at $259 / 10,000 mins.

Question 3

Are there additional fees associated with using the 4G Backup Link feature?

Accepted Answer

Additional fees may apply depending on the data plan you select with your 4G provider. FlytBase does not charge extra for the 4G Backup Link feature itself but may include setup costs if assistance is required.

Question 4

Are these integrations compatible with all types of drones?

Accepted Answer

Yes, Flinks are designed to work seamlessly with all types of drones and docks, without any specific compatibility requirements.

Question 5

Can FlytBase help with custom detection workflows for unique use cases?

Accepted Answer

Yes, FlytBase can support custom detection workflows according to your needs, considering factors like urgency, specific requirements, scalability, and industry trends.

Question 6

Can FlytBase overlay 3D maps?

Accepted Answer

As of the latest updates, FlytBase does not support the overlay of 3D maps. However, the platform provides a 3D Map View feature that integrates elevation data with satellite maps, offering improved terrain awareness. ‍ This feature allows users to: - Interact with 3D Terrain: View and evaluate operational areas from various perspectives to inform mission planning. - Identify Obstacles: Recognize terrain features and structures that may impact flight paths.

Question 7

Can I adjust the transparency of map overlays?

Accepted Answer

Yes, FlytBase enables you to customize the transparency of your map overlays. This feature allows you to seamlessly blend multiple layers and view underlying maps or data without obstruction, ensuring a clearer perspective for mission planning.

Question 8

Can I automate actions based on alarm conditions?

Accepted Answer

Yes, you can customize alarm triggers in FlytBase using the Custom Alarm Flink. This feature allows you to integrate various sensors and devices, enabling drones to respond automatically to specific events, such as motion detection or fire alarms.

Question 9

Can I configure specific actions and behaviors for waypoints in a mission?

Accepted Answer

Yes, you can configure specific actions and behaviors for each waypoint, such as adjusting altitude, camera settings, or triggering specific payloads, allowing for customized mission execution based on your requirements.

Question 10

Can I control the drone through my VMS like Genetec and Milestone?

Accepted Answer

No, direct drone control through VMS platforms like Genetec and Milestone is not currently supported. However, FlytBase allows you to integrate drone video feeds with these systems for monitoring and situational awareness while retaining control of the drone through the FlytBase platform.

Question 11

Can I create multiple geofences for a single mission?

Accepted Answer

Yes, you can set up a geofence per dock, both circular and polygonal, to suit various flight paths and operational needs.

Question 12

Can I customize the alarm triggers?

Accepted Answer

Yes, you can customize alarm triggers in FlytBase using the Custom Alarm Flink. This feature allows you to integrate various sensors and devices, enabling drones to respond automatically to specific events, such as motion detection or fire alarms.

Question 13

Can I customize the Flows (Automations) to suit my specific needs?

Accepted Answer

Yes, Flows can be fully customized to automate tasks based on your unique requirements. You can set up triggers, conditions, and actions to tailor each flow to your business operations.

Question 14

Can I customize the safe altitude for different mission scenarios?

Accepted Answer

The safe altitude can be adjusted based on mission needs, giving operators control over how high the drone ascends and descends for every situation. A custom descent speed can also be set. In case airspace threats are identified, time is on the essense and you need to reach an all clear altitude as soon as possible to meet regulatory requirements.

Question 15

Can I host my data on a local private server?

Accepted Answer

Yes, FlytBase provides multiple deployment options to meet your data residency needs: ‍ - On-premises: Self-host FlytBase on your private servers for enhanced security and control over your drone data. - Air-Gapped: Operate FlytBase offline, isolated from external networks, ensuring maximum data security for sensitive applications.

Question 16

Can I import my mission files from FlightHub 2?

Accepted Answer

You can import mission files into FlytBase if they are in KML, KMZ, or WPML format. Just export your FlightHub 2 missions in one of these formats and upload them to FlytBase.

Question 17

Can I include images or video snippets in my Sharable PDF Report?

Accepted Answer

No, we do not support images and videos of the mission in our PDF report currently. FlytBase flight reports provide comprehensive mission details like: - Flight ID: Unique identifier for the mission. - Time Zone: Local time zone of the operation (e.g., Asia/Calcutta, GMT +05:30). - Takeoff and Landing: Precise timestamps and GPS coordinates of takeoff and landing. - Flight Overview: Mission type and summary. - Flight Path: Visual representation of the flight, available in both map and satellite views.

Question 18

Can I perform multiple Go-to location (GTL)?

Accepted Answer

Yes, a drone can perform multiple Go-To Locations (GTL). After completing one, you can assign it the next, allowing it to navigate to different points efficiently.

Question 19

Can I see the status of the devices on the FlytBase dashboard?

Accepted Answer

Yes, the FlytBase dashboard provides live status updates for all connected devices through the drone card. Operators can monitor various parameters, including device health, connectivity status, battery levels, and mission progress.

Question 20

Can I set different NFZ and Geofence for different devices within the same organization?

Accepted Answer

Yes, each device can have multiple NFZs and geofences, and each organization can register multiple devices under its account.

Question 21

Can I set up custom alarms based on specific conditions?

Accepted Answer

Yes, you can integrate various alarm systems for drone response to incidents like motion sensors, fire alarms, and dispatch systems.

Question 22

Can I share the PDF reports directly from FlytBase?

Accepted Answer

Yes, FlytBase allows you to share PDF reports directly from the platform. After generating the report, you can send it via email or generate a shareable link for easy distribution.

Question 23

Can I tag my media on the dashboard to view it in one place?

Accepted Answer

Yes, you can tag your media directly on the FlytBase dashboard, allowing you to organize and easily access all tagged content in a single location. For more information, click here.

Question 24

Can I upgrade my devices remotely?

Accepted Answer

Yes, you can remotely upgrade the firmware of your devices. This ensures your equipment is always up to date with the latest features and security patches without needing physical access to the devices.

Question 25

Can I use add-ons with both Zero and Enterprise plans?

Accepted Answer

Yes, add-ons supported by both plans are fully functional. If an add-on is Enterprise-only, it will be viewable but non-functional on Zero.

Question 26

Can I use any 4G network provider with the 4G Backup Link?

Accepted Answer

Yes, you can use any 4G network provider as long as it offers reliable coverage in your operational area. Ensure that the 4G provider is compatible with your device’s module.

Question 27

Can I view the live flight data during Mission Playback?

Accepted Answer

Yes, Mission Playback provides a comprehensive view of live flight data, including GPS coordinates, speed, altitude, and sensor readings, precisely as they were recorded during the mission. Additionally, it tracks all triggered failsafes, along with any warning or error messages, offering an accurate and complete representation of the flight.

Question 28

Can notifications be received on multiple devices?

Accepted Answer

Yes, notifications can be configured to alert operators on multiple devices, ensuring that teams stay connected and informed at all times.

Question 29

Can People Detection work in crowded or complex environments?

Accepted Answer

AI-powered People Detection can effectively work in environments with high foot traffic or cluttered scenes, though performance may be affected by operational reqirements such as flight altitude and camera angle.

Question 30

Can Solutioning Support help with designing specific workflows for our operations?

Accepted Answer

Yes, Solutioning Support works with customers to design tailored workflows that align with their operational goals, enhancing automation and mission efficiency.

Question 31

Can the drone's movements be controlled manually during operations?

Accepted Answer

Yes, FlytBase allows manual control of the drone's movements during operations. Operators can use the FlytBase dashboard or connected remote controllers such as an on-screen joypad, keyboard, Thrustmaster FCS Joystick, and Xbox controller, to adjust the drone’s position, altitude, and orientation as needed.

Question 32

Can the gimbal be manually controlled remotely?

Accepted Answer

Absolutely. FlytBase enables remote manual control of the drone's gimbal, allowing operators to adjust the camera's pitch and orientation in real-time via the dashboard. Additionally, you can reset the gimbal and use camera angle presets, such as 90° or 0°, to capture specific perspectives during flight operations.

Question 33

Can the media be downloaded or shared with other people?

Accepted Answer

Yes, FlytBase allows operators to download and share media captured during drone missions. Through the FlytBase dashboard, you can access the Gallery to filter by mission, then download, and manage images and videos.

Question 34

Can the OGI sensor payload visuals be viewed on FlytBase dashboard?

Accepted Answer

Yes, FlytBase supports the integration of Optical Gas Imaging (OGI) sensors. Visuals captured by the OGI sensor can be streamed live on the FlytBase dashboard, enabling operators to monitor gas leaks or emissions effectively during missions.

Question 35

Can Vehicle Detection track vehicles in motion?

Accepted Answer

Yes, AI systems can track vehicles in motion, even in high-speed scenarios, by continually analyzing video streams and adjusting detection parameters based on movement patterns.

Question 36

Can we add our logo on the dashboard and white label it?

Accepted Answer

Yes, FlytBase offers white-labeling options that allow organizations to customize the dashboard with their logos. For more information on white-labeling options and customization features, please contact FlytBase at flytbase.com/contact.

Question 37

Can we do mapping on FlytBase dashboard?

Accepted Answer

Yes, FlytBase's dashboard allows you to plan and execute mapping missions. You can create flight plans, set waypoints, and monitor missions in real-time. After the mission, the collected data can be processed using integrated third-party applications like Pix4D and DroneDeploy for detailed analysis and mapping.

Question 38

Can you deploy it on my private cloud server?

Accepted Answer

Yes, FlytBase provides in-country cloud deployment options which helps deploy FlytBase in your country's cloud infrastructure to comply with local data residency regulations and integrate with preferred applications.

Question 39

Can you help me get BVLOS waiver approvals?

Accepted Answer

Yes, FlytBase assists clients in obtaining BVLOS waiver approvals by providing: - Comprehensive Documentation: Offering detailed templates and support materials to facilitate the waiver application process. - Regulatory Expertise: Guidance on understanding and meeting the specific requirements of aviation authorities, enhancing the likelihood of approval. - Operational Support: Assistance in implementing necessary safety measures and technologies to comply with BVLOS operational standards. - Access to FlytBase's Regulatory Partner Network: Connect with trusted partners for improved compliance and expedite approvals.

Question 40

Do all site users receive email notifications for every situation?

Accepted Answer

No, not all site users receive email notifications for every situation. Notifications can be customized based on user roles, ensuring that only relevant users are informed.

Question 41

Do FlytBase Zero plan come with live streaming minutes?

Accepted Answer

No, Zero plans don’t include live streaming minutes, but each organization receives an initial 10,000 live streaming minutes upon account creation. If the live streaming minutes are exhausted, you can reload the package at $259 / 10,000 mins.

Question 42

Do I need to install any additional software to use these Ready Flinks?

Accepted Answer

Generally, no. The Ready Flinks come pre-configured to work directly with FlytBase. However, some platforms may require specific software or credentials to be linked to your drone system.

Question 43

Do we get the live reports on the AI detection or is it a post flight report?

Accepted Answer

FlytBase offers both real-time and post-flight AI detection capabilities: ‍ - Real-Time Detection: During missions, drones can instantly identify and count people and vehicles, providing operators with immediate insights. - Post-Flight Reports: After the mission, a recorded detection video is available for detailed review and analysis, ensuring comprehensive insights into mission data.

Question 44

Do you provide any ground-based air surveillance system to monitor air traffic?

Accepted Answer

FlytBase provides ground-based air surveillance capabilities through Flinks by integrating with third-party detect-and-avoid systems like CASIA-G and Unmanned Traffic Management (UTM) platforms such as AirSense.

Question 45

Do you provide Genetec or Milestone integration?

Accepted Answer

Yes, FlytBase offers integration with both Genetec and Milestone through the Live Streaming Flink. This integration allows drone video feeds to be seamlessly incorporated into these VMS platforms.

Question 46

Do you support Azure or any other cloud servers?

Accepted Answer

While our default cloud server is AWS, custom deployments to Azure or other cloud platforms can be arranged upon request.

Question 47

Does FlytBase offer any security features specifically for enterprise users?

Accepted Answer

Yes, FlytBase offers FlytBase Shield, a comprehensive security framework designed specifically for enterprise users. It provides multi-layered protection across various deployment options. To learn more, visit https://www.flytbase.com/data-security.

Question 48

Does FlytBase support panorama capture?

Accepted Answer

Yes, FlytBase supports panorama capture during manual flights and in missions using DJI Dock 1 or 2.

Question 49

Does Technical Support include help with firmware updates?

Accepted Answer

The Enterprise plan covers support for compliance frameworks like SOC 2, ISO 27001, and GDPR, ensuring adherence to global data privacy and security standards.

Question 50

Does the UTM Flink support automatic flight path adjustments?

Accepted Answer

No, the UTM Flink doesn't allow for real-time adjustments to flight paths based on nearby drone traffic, airspace restrictions, and no-fly zones.

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